Dear Rainbow Oil,

Thank you for your patience, you are the best! We had such a problem here with that leak and it took me little to get back on my feet. Thank You again!  -Kelli

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Somewhere Over The Rainbow (Oil), Sky's are blue. There's a land where people are kind and treat you good too! Thank You All!! - Maria

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Gentlemen:

In the early morning hours of November 30 our furnace stopped.  We were scheduled for a cleaning that day.  Your technician, Troy, cleaned the furnace and, unfortunately, needed to return four times during the day and night as the furnace would not come on automatically.

I must commend Troy for his perseverance and pleasantness.  He never lost his patience and was determined to find the source of the problem, which he did.

My Sincerest thanks for the service we received.

-Rosemary

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Dear Mr Conforti,

As you are aware we recently had to discontinue oil service at my home due to a house fire.  You called me to offer your condolences and to offer your assistance.  I can not tell you what that kind of phone call meant to me.  It came at a time when I was really down in the dumps and the call really helped lift my spirits and renew my faith in people.  Though I know your call came from the heart and really had nothing to do with business, we will of course keep your company and in fact is the reason we used your company for the last 6 years.  Again, thank you, you are a wonderful person!

Sincerely, -Raymond

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To Whom It May Concern:

This letter is to serve as a reference for Rainbow Oil and their commitment to excellence in customer service. 

Rainbow Oil has been the fuel supplier for the Community Action Partnership (CAP) Fuel Survivors Club, a fuel buyers' co-op for low income families for the past 3 years.  Rainbow Oil is a responsible company, providing timely deliveries to the members in the club, available when an emergency delivery is needed, and always willing to assist CAP client Advocates in their efforts to meet the customers' needs.

As a point in fact, three years ago when CAP was soliciting bids for a fuel supplier, Rainbow Oil was the only area fuel supplier that was willing to work with CAP in support of the Fuel Suppliers Club.  Rainbow Oil has shown their compassion and commitment to the low income and elderly households in Dutchess County, those most in need and less able to afford large heating bills.

Thank You,

-Community Action Partnership, Deputy Director

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